In the complex society we live in today, is has become imperative to ensure that your personal brand is a vibrant and well-rounded one. This always sounds much easier said than done but then, it is the reality and you just have to deal with it. A personal brand is something you cannot ignore…actually you [...]

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8 Tips for Successfully Handling Customer Complaints
ReputationProfessor.Com Complaints by Chris Palumbo.
Everyone has heard the adage, “The customer is always right.” And while there are times that this idea can really be put to the test, quality customer service is something that every business , no matter what industry, should aspire to possess. Addressing customer complaints is a key [...]

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When reading newspapers and periodicals, listening to media interviews on the radio, watching guest appearances on the TV and seeing who gets the speaking invitations you’ll notice that it is usually those professionals who have positioned themselves as innovators and thought leaders through a carefully managed personal branding campaign. Well, that saying couldn”t be more [...]

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